Friday, August 31, 2012

Identifying and Estimating Costs

What's the Opportunity Cost? 
Cost of not undertaking an initiative. Largest and most significant costs associated with Electronic Commerce (EC). 

Examples; Customers never obtained, sales not made, suppliers not identified and cost reductions not achieved. 

Web site costs? Total dollar amounts required to create and maintain the web site. This can vary over the years. What are the proportions of costs which remain stable. 

Decisions to be made when setting up your website need to be made based on features, reliability, scalability, security, backup and recovery and cost. 

Initial costs or ongoing for setup, maintenance and operation. Is there a backup solution that comes with the website. What's the guaranteed uptime percentage, guaranteed speed? What bandwidth will the website require to operate and function. How easy is it to expand the bandwidth, disk space and install different software etc. 

Funding Online Business Startups. 

Venture capitalists are very wealth individuals or investment firms. Which look for small companies which are about to grow rapidly. Businesses with the hope for rapid growth and initial public offering invest. 

What's the Initial public Offering? 

System of financing startup and initial growth of online businesses. Benefits access to large amounts of capital early. 

Comparing Benefits to Costs (Assessment) - Identify the Benefits > Determine the benefits then compare the value of the benefits to total costs. 

Internal Development vs. Outsourcing... 

Initiative's success dependency - How well initative integrates into and supports business activities.
Internal people leading projects ensures - The company's specific needs are addressed and congruent with organisation goals and culture.
Outside consultants - Seldom able to learn enough about organisation's culture to accomplish objectives. 
The Internal team - First step in outsourcing decision-making is to create internal team. The internal team has a project lead which is a person with business knowledge; creativity; respect of firm's operating function managers, good sense of goals and culture etc. A bade choice would be someone who is a technical wiz but lacks the above mentioned qualities. 
Early Outsourcing - Company outsources initial site design and development to launch the project quickly. Outsourcing team trains company's information systems professionals before handing site operation to them. Company's own IFS employees work closely with the outsourcing company. 

Monday, August 20, 2012

20 August 2012 - Running, the truth

So my Monday morning run didn't end up coming true. I got roped into the whole youth idea that everybody should sleep in - So I slept the day away until 7am! Yes, that's late for me, normally I prefer 6am.

Well, I got out there for a run in the afternoon and headed for my local route around the river. The route has some nice flats and hills, goes under plenty of trees for shade and is at just the right distance from home.

I headed out slow, at least I thought I did, until the light turned red to cross so I sprinted to catch the little flashing green man.

Well, that aside I finished the run in 52.41 covering a distance of 8.87km ~ 400m or so behind my Garmin Virtual Partner.

Follow my route here.

Sunday, August 19, 2012

Running, cycling and more running

Well, I've now almost fully recovered from my second dose of the winter flu. The second time it hit was just a few days after the Townsville Half-Marathon which is ran by the Townsville Road Runners club.

I've now headed out for a run and cycle and been to the gym this last week and hope to start a full week of training from Monday.

I don't know how successful I will be, but I would like to have the following schedule this week and monitor my progress with my Garmin.

  • Monday -  Run at 5.30am for 10km until approximately 6.30am.  Gym in the afternoon for an hour to help tone and strengthen core muscles.
  • Tuesday - Cycle 4.30am for 40km at an average of 30km focusing on a constant steady cadence. Followed by a Gym session Tuesday afternoon.
  • Wednesday - Run at 5.30am for 10km until approximately 6.30am on a difference course to Monday. Gym in the afternoon focusing on shoulders and rowing muscles to help core muscles build up endurance.
  • Thursday - Sleep in and attend Uni at 9am. Gym session in the afternoon with short 3km run average 10-12km on treadmill with varying gradients, followed by a 15 minutes session on stationary bike with power output of 180-200, level 5-6. 
  • Friday - Sleep in and attend Uni at 9am. Finish IT jobs and attend gym at 2pm for 2 hour session focusing on cardio exercises for first hour.
  • Saturday - Sleep in after a big night at youth and head to gym in the afternoon for a brief one hour session.
  • Sunday - Head out for 20-25km of riding at 30km/h than meet the Sunday ride guys at McDonald's and head out on a chosen route. After attending church have a relaxed afternoon until 3pm and head to gym for a 3km run and some strength building exercises focusing on legs and core.
Yeap, it's me competing at Adventurethon!

Friday, August 17, 2012

The four Ps of Marketing

For an effective marketing strategy the Four Ps of marketing should be taken into account.

Product, Price, Promotion and Place

Product - Quality, design, features, branding, packaging.
Price - Value to customer, price of competing products, customers price sensitivity. 
Promotion - Advertising, public relations, personal selling, online communications. 
Place - Distribution channels, market coverage, logistics, inventory management.

Download part one of the worksheet here and part two here. 

Style Guide Report focusing on the Townsville Bulletin


Writing styles are continually used by sub-editors in almost every newsroom to ensure journalists adhere to their organisation’s style. Sub-editors are often represented or referred to as the ‘news police’ as their job really is to enforce the governing rules or the framework of their organisation’s news medium. Today the traditional newsroom is moving from producing for one medium such as a print which has its own style, to multiple mediums such as video and web, all of which have their own unique style as well.

Although all styles employ the basics of correct grammar and standard news rules such as fair, accurate, attributed, present tense and the inverted pyramid writing method are all still used along with style guides.

University of Queensland Lecturer, Steve McIlwaine outlines how style allows for effective communication.

“Style is a broad attempt to impose order, to standardise meaning, just as the rules of spelling and grammar seek to do on a more detailed level. Effective communication requires efficient comprehension and comprehension is maximised if everyone knows the rules.” (McIIwaine, 2005) 

McIlwaine sees how communication works best if everyone knows the rules, likewise readers of a daily paper know what to expect when the house style is enforced religiously.
 
North Queensland newspaper The Townsville Bulletin operated by News Limited predominantly targets local readers “with two out of three Townsville residents reading the paper at least once a week.” (NewsSpace, 2012) The Townsville Bulletin which has a long history in the North has a readership of 97,000 for their weekend newspaper and an online readership of 95,000 unique visitors.

Although both the print and online version of the Townsville Bulletin may look the same different sub-editing techniques have been used for the print and online mediums. 

The Townsville Bulletin’s printing style

The Townsville Bulletin which is produced in tabloid format tends to cover local, crime and sports stories frequently as their cover and lead stories compared with national papers such as the Australian which generally has a cover story focused towards national affairs or politics and business. The Bulletin regularly changes their front cover layout but all show the same in house style of covering news relevant to the papers distribution network in North Queensland.

The style of the paper is to run a large heading, often two-three words followed by a short sub-heading posted either below or above the initial heading with an author by-line. Articles then have a lead-in sentence which features an eye-catching capitalised first word. While the layout varies most days, key elements such as the title, advertisements and logos stay in the same location. While the copy layout changes depending upon the editorial content that’s been provided, such as images.

Being a tabloid style newspaper in a garrison city the audience targeted is predominantly the working classes. (Rogers, 2012) However, ultimately the editor decides what stories are covered and how they are shown in order to meet their target audience tastes. 

Above: Front covers of the Townsville Bulletin between 2009 and 2012.
 
The Townsville Bulletin’s online style

The online version of the Townsville Bulletin produced in a webpage format is similar to the other News Limited regional newspaper websites. The site incorporates a selection of stories from the daily paper which have been sub-edited and published online. The website, like their paper generally has the same cover story of the paper highlighted first with a featured image.

The TownsvilleBulletin.com.au website sticks to the same template liberally and only changes special ‘highlighted’ sections such as their ‘crimebusters’ section to look attractive to a wider audience. However, generally the website’s articles stick with the same familiar theme set by the other major News Limited websites.

The website features one heading with a by-line, no sub-heading followed by a lead-in sentence with a bold typeset and capitalised first word. This style is familiar to the web and highlights the key point of the story allowing the audience to read the most important information first. 

To further assist the reader with reading full stories, techniques that are effective when writing for the web have been used. These techniques include; locality of the story in each lead-in sentence of the online copy, website speed and efficiency, simple navigation and well thought summaries.

Stovall writes about the effective use of summaries in his book Writing for the Mass Media, highlighting the effectiveness of a well thought summary.

“Informational summaries simply try to give readers an overview of a larger story. A summary can be as long as two or three sentences, so the writer has the opportunity to give the readers more information than is normally found in a lead paragraph of an inverted pyramid new story.” (Stovall, 2005)

Unlike other news websites such as News.com.au the Townsville Bulletin website rarely features embedded links to further readings, however when these are included often incorrect links can be found in the copy online.

An error in a story titled, Make Townsville Work: Housing featured an incorrect link to the comments feed which leaves messy HTML mark-up visible to the reader. However unlike its predecessor errors on websites can be corrected, but reflects badly on the professionalism of the website if not fixed.

In summary the online layout of the bulletin stays the same in order to keep the reader familiar with the site content, which assists with allowing the audience to find current and past stories efficiently.

Thursday, August 16, 2012

Writing News for the Web

"The internet is not the enemy of newspapers. It is a medium on which great journalism can reach a larger audience. 

Wednesday, August 15, 2012

Reading online news

Web news articles are read in more depth than tradition news papers. Audiences read on average 64 per cent more the entire story (EyeTrack 2007)

Readers are often drawn by navigation links and online reading is actually 25% slower as eyes become tired faster. This is why many news stories are broken up over a page with many pictures (to keep the eyes active)

Writing for the web is competitive and to stand out from the herd must have multimedia options and be considerate of a possible global audience. Journalistic writing should be effective, concise and interesting.

Online writing has a particular style along with all the other standard news rules (fair, accurate, attributed, present tense, inverted pyramid)

Online readers are less patient. 

Short paragraphs = twice as likely to be read. 

Web news audiences wants locale in heading/first sentence must spell it out. e.g. Noosa Heads on the Sunshine Coast in Queensland, Australia.

Language Differences Online - English is the most common online language followed by Chinese and Spanish.

THE BEAUTY ABOUT ONLINE STORIES IS ERROrS CAN BE DEALT WITH BY CORRECTING AND THEN RE-PUBLISHING. 

Short heading in active voice, short intriguing introduction gets more readers, inverted pyramid, good hyperlinks add depth to the story.

CHUNKING is an approach to writing information online to make it more accessible and readable.

Other points... 
- Use boldface emphasis to highlight major points.
- Use links liberally, and build documents with reader responses and inbound links in mind.

Editing - Style Quotes

“Why seek uniformity? Why try to ‘pin down’as elusive a commodity as language? Styleis a broad attempt to impose order, to standardise meaning just as the rules of spelling and grammar seek to do on a more detailed level. Effective communication requires efficient comprehensionand comprehension is maximised if everyone knows the rules. “
Steve McIlwaneUniversity of QueenslandStyle Guide,2002, p. 31

Style guides are used for giving sub-editors and journalists a framework in which to write and work. They provide a connection between the publication and the reader. 

A poorly conceived style guide or having none at all can: affect readability and create poor or unattractive aesthetics.

Sub-editors expect journalists to be familiar with a publication's style guide and to use that style in writing news stories. 

Although for those that can't adhere to the styler guide it is important that the sub-editor is on top of the style to detect any of the breaches. 

Seven main areas of ‘policing’: - Sub-editors are the 'news police'
Grammar and punctuation, spelling, names, capitalisation, titles, language preferences and design style. Legal issues are also looked at.

Dale and Pilgrim (2005) identify 6 elements for successful editing: Priority - emphasis, community - connection, clarity  - clear and orderly, unity - consistency, contrast - guidelines and beauty - visually pleasing. 

Style guides and PR 

Very important tool as PR aims to present consistent and organised messages. 
Consistency is important in branding, promoting and presenting the message they want to get across.
Politics and election campaigns underscore the importance of these elements (eg Kevin ’07 campaign)

Sunday, August 12, 2012

Introduction to Digital Storytelling

Stories are created to transmit some sort of value or idea.


1.      The Point. What is the point of your story? Does it have a clear message that you can summarise in one sentence? It might be a moral of the story, or something you learned, or some value or message you want to convey to the viewer. Make sure you can articulate this.

2.      The Dramatic Question. Engage the viewer by posing a question, or a problem to be solved or some unresolved mystery that you can answer during the story. You need to give the viewer a reason to keep watching, they need to wonder what is going to happen here.

3.      Emotional content. By telling a truthful and honest story, where you describe a change in your life that affected you, you will engage the viewer emotionally. Also, by placing them in the scene, describing a scene visually or using words actually used in a scene, they will empathise with the story by visualizing it for themselves.

4.      Your Voice. Your voice, and your ability to use it to tell a story is a crucial element in this form of storytelling.

5.      Soundtrack. Soundtrack can set the tone for a story and can also be used to emphasise emotional content in scenes. Start thinking about the types of soundtrack available to you.

6.      Economy. Less is more. Let your pictures and words compliment each other, allow the viewer to connect the dots, don’t spell it out for them by describing what they are seeing.

7.      Pacing. Change pace to create drama. Slow for reflective, sad, contemplative; fast for action, tension and surprise.

Friday, August 10, 2012

Selling on the Web

Revenue models can be used for both types of sales b2b and b2c.


– Business-to-consumer (B2C)
– Business-to-business (B2B) 

Revenue models can generate income through advertising, web catalogs and through digital content. 

Web Catologs expands existing the traditional model. 

- Adapted from mail-order (catalog) model: Seller establishs brand image, Printed information to prospective buyers order are then placed by mail or phone…  

Expands traditional model: A web catalog replaces or compliments print catalogs. Orders can be placed in multiple ways (i.e. mail, phone or web). This web revenue model creates additional sales outlets for existing businesses. 

- Discount Retailers: Offer large discounts off retails prices... I.e. OO.com and overstock.com. Traditional retailers have now adopted online sales like Kmart and BigW. 

- Uses multiple marketing channels: Lower costs on advertising and more revenue as a result. Cheaper advertising. 

- Adds a personal touch: Ability for the end-user to customize how the catalog is displayed, view by category, size etc. 

An example of an early adopter of online shopping is; Lands’ End online Web shopping assistance - Lands’ End Live (1999) - Online text chat and call-back feature - Ability to push Web pages to customer’s browser.
Fee-for-Content Revenue Model

Electronic Books - Google Books, Amazon Books and Kindle, iTunes Bookstore. 
Music Applications - Ubuntu One, iTunes. 

Complications with Music online includes: No single store, Individual stores promote their own music file formats, Some artists/recording companies partner with specific store or boycott online sales altogether, DRM (Digital Rights Management) - Limits the systems authorized to play a file based upon user accounts etc. 

Fee-For-Transactions Revenue Models - Amazon (Offers books, newspapers, magazines, and other 
digital format items - Delivered directly to its line of Kindle readers), Audible (Allows monthly download of a certain number of books - Pricing is per book) 

Advertising Supported Revenue Models - Advertisers’ fees in place of users’ subscriptions, Advertising-supported revenue models, Site Portals...Web Directories, Advertising-supported online classified sites, web employment advertising, Used vehicle sites. 

Fee for Transaction Revenue Model - Service fee charged based on transaction number or size, web site offers visitor transaction information... Stoke broker sites (fee per stock etc) 

Changing Strategies: Revenue Models in Transition: Companies must change revenue model to meet needs of the evolving web user. Changes in revenue models includes; Slate magazine which has upscaled news and current events. Success expectations were high - Experienced writers and editors, acclaim for incisive reporting and excellent writing.  (The Herald Sun)

Wednesday, August 8, 2012

Multimedia for Convergent Stories

A story that is written in a way it can go to tv, radio and print.

Multimedia - Umbrella term for material found on internet news and information sites. Anyone aspiring to be a journalist today must adopt all mediums. Multimedia includes written, photography, audio and film material.

Townsville Bulletin's V8 section is an example of a multimedia reach approach to news.


Multimedia is something people look at - Because its potential to become a viral hit. Generally because it has been slickly produced and contains good content. 

Unless it is spectacular raw footage it is still critical to adhere to a procedure of some sort. 

The Rules - Accuracy, Copyright & Balance. 

Accuracy - Crucial to the credibility of every story is getting your facts straight. 
Copyright - Make sure your multimedia production does not infringe someone else's intellectual property rights. 
Balance - There is always a different way of seeing every story and balance is a fundamental duty of the journalist. 

The Hook - Headline, Angle, Follow-Through. 

The Headline needs to capture the user, Don't blur the story, Keep the story balanced.

Friday, August 3, 2012

Electronic Commerce 9th Edition

View the Electronic 9th Edition for CP2017 at Google Books.

Lecture One - SWOT Analysis

Evaluating Business Unit Opportunities is done using a SWOT analysis - It evaluates the Strengths, Weaknesses, Opportunities and Threats of the existing business.

Strengths in Business - What does the company do well? Is the company strong in the market?
Weaknesses - What does the company do poorly? What problems could be avoided?
Opportunities - What opportunities exist in your business industry?
Threats - What are your competitors doing better than you?

Trust Issues on the Web - Important to establish trusting relationships with customers.
Difficult for online businesses is banking examples: browsing sites pages - Difficult to determine bank size or how well established the business is.

Businesses must overcome distrust in Web "strangers"


How can online businesses establish a trust relationship?

Businesses must adapt to local cultures, "Think globally, act locally." Provide local language version of Web site. Customers more likely to buy from sites translated into own language. 50 per cent of Internet is in English.

Businesses may need to adapt translation services and software. Human translation: key marketing messages, Software routine transaction processing functions.

Highly recommended pages to translate - Marketing, product information and brand establishment pages.


For large websites load balancing can be employed which means the Domain points to a different server address. I.e, a international domain being accessed by an Australian IP can be routed to an Australian server, or the closest server.

Virtual Circuit - A virtual circuit is established first before sending the packets. Specifying the QoS.

Circuit / Packet Switched - Packet losses can occur.


Thursday, August 2, 2012

Parts of Speech

Today in my Media Editing class I was alerted to my lack of grammatical skills.

Before I become the editor for weeks 5 and 6 for Writing Convergent Stories 2 I shall revisit grammar rules.

The englishclub.com seems to be a good starting point - The EnglishClub Grammar.

Grammar Adult Classes

The editor's role: Print, Broadcast and Online

The readings talk about the current delimeha that newspapers are facing with reducing numbers and believeing less people means more productivity.

--- Lecture Notes ---

The Editor's Role: The editor decides what stories reporters should pursue. Their role entails assigning stories and offering advice to reporters to assess and polish the stories they bring. All reporters acquire editing skills to prepare and submit clean copy/broadcast-ready material.


Clean Copy - Refers to copy that is coherent, easy to understand, devoid of grammaratical and style errors. It also needs to be written with the reader or audience in mind.

Copy editing strengthens "a reporter's grasp of hir or her work as a writer." ~ Leiter et al. 2000:497


The editor's role: Exercising news judgement, improving stories while tetaining tone and identity of the writer, correcting errors of grammar and style, correcting facts of error and emphasis using standard news values, checking for libel and ethical breaches, preserving and enhancing the reputation of the publication/organisation, Writing strong headlines/leading with strong visuals.




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