Friday, June 13, 2014

A Comparative Analysis of Burma and Thailand’s Military Regimes

The purpose of this paper is to critically compare the involvement of the military in the authoritarian regimes of Burma and Thailand. Both of these Southeast Asian countries have experienced continued military style takeovers that have led to changes in the leadership of their nations. The involvement of each nation’s military in Burma and Thailand’s political affairs points to an authoritarian regime. Burma, quite the opposite of Thailand is a young nation that was previously under British rule and as a result has a long pathway before political stability can come about. This is in contrast to Thailand that has never been ruled by any outside countries. That aside, Thailand traditionally is ruled by authoritarian values, although their political system is an open democratic political system now, they are of a lesser calibre than the oppressive nature of Burma. However, taking into account the involvement of the military in influencing the running of these two nations, both military’s have different values and reasons for causing political unrest. By critically comparing the involvement of Thailand and Burma’s military in governance it’s hoped that a conclusion can be made in determining the possible futures of each nation. The structure of Burma and Thailand’s governments is that of an authoritarian nature that’s controlled by each nation’s military.

The very nature of Authoritarianism is to force blind submission to the leadership. In contrast, democracy encourages all citizens to participate in electing individuals to participate in the governing of their country. Encyclopaedia Britannica defines authoritarianism as the “principle of blind submission to authority, as opposed to individual freedom of thought and action” (Encyclopedia Britannica, 2014). Authoritarianism is the principle of believing in authority more than that of an individual’s right to freedom. This definition describes in detail what has been seen in the governments of Thailand and Burma. However, there is a difference between the extent of each nation’s authoritarian nature. As described by P. Calvert and S. Calvert in Politics and Society in the Developing World, the longer established an authoritative regime is, the less it relies on the use of force (Calvert & Calvert, 2007).

Continue reading... 

Friday, March 21, 2014

A Comparative Analysis of the Indonesia and Laos’ Health Policy Successes


The central theme of this report will evaluate the health systems of two developing nations in Southeast Asia. The two nations that have been studied are Indonesia and Laos. The Republic of Indonesia is a developing nation, the fourth largest country in the world by population and the world’s third-largest democracy. The nation faces challenges with improving their health system and the health of their people. The second nation Laos is known as the Lao People’s Democratic Republic (Lao PDR), a Marxist-Leninist state ruled by the Lao People’s Revolutionary Party (LPRP). Laos a low-income nation has endured social and economic transformations since the introduction of market-based economic reforms in 1986 however despite economic growth health system development has dwindled. The political issue of healthcare policy in developing nations is complicated by a lack of resources available to existing governments, poverty and corruption, which can further complicate matters. The Health policies of both these nations will be discussed after looking firstly at their history.

Indonesia claimed independence in 1945 from the Dutch Empire. This marked the start of the diplomatic and armed Indonesian National Revolution. The revolution saw forces fighting for their independence against the Dutch who didn’t formally accept Indonesia’s Independence until December 27, 1949. The Dutch government in 2005 recently accepted the correct year and date of Independence as August 27, 1945 after expressing regret over military actions of the past. (The Jakarta Post, Jakarta, 2005)

The Republic of Indonesia the world is familiar with today went through several stages before becoming the nation-state that the world knows presently. According to Aspinall the earlier governments post-independence stressed nation-building. (Aspinall, 2011) This stage saw the government being concerned primarily with the establishment of a political government system through a parliamentary or constitutional democratic governmental system. (Djoko, 2003) This first stage was led by President Sukarno who is known for establishing parliament with a ‘Guided Democracy.’ The second stage was led by President Suharto who led the government with a ‘New Order’ which saw the birth of an authoritarian government system. This stage concentrated on building the economy and political stability through the process of industrialization and rural development. Post President Sukarno’s leadership democratic elections have been held since 1999 which has seen government leaders reform their political system to a more democratic and civil society.

Laos a land-locked country which sits centrally to five bordering countries; China, Vietnam, Cambodia, Thailand and Burma. Laos was founded by the French in 1893 and later became the Lao People’s Democratic Republic in December 1975 after the forced abdication of King Sisavang Vatthana who had reigned over Laos since 1959. Laos has a population of approximately 7 million people which is made up of 49 different ethnic groups, which are all formally recognised by the Government. The land mass of Laos is 237, 000 square kilometres, with the most densely populating area being Vientiane, the capital. (Australian Government, 2014)

While the LPDR has experienced violence from groups opposed to the government it is generally a relatively stable nation. (EIU ViewsWire, 2005) The country is a communist state which remained relatively closed off to the world until the 1990s. At this time country started passing foreign investment laws, which saw Laos become a member of the Association of Southeast Asian Nations (ASEAN). Laos unlike western nations is a single-party state, which means only the LPRP is legally allowed to hold power. As a result Laos is governed by Marxism-Leninism a form of anti-conservative, anti-reactionary government that’s principles are based on Marx’s analysis of capitalism with Lenin’s theories of revolutionary action.
Indonesia’s and Laos’ Millennium Development Goals

Since September 2000 Indonesia and Laos have sets goals under the United Nation’s Millennium Development Goals (MDGs) program. The MDGs of each nation is a good measure for determining current pitfalls in the health of both nations. The nations that are a part of the UN’s program must develop a report each year to outline how gaols are progressing.

Indonesia set eight MDGs which three of were predominantly health related goals, including: improving maternal health, eradicating extreme hunger and poverty and combat HIV/AIDS, malaria and other diseases. Steps taken by the government since 2000 have included decentralizing control of services to district governments and the passing of a National Social Security System (NSSS) in 2004.

The decentralizing of services such as health in 2001 from national control to district control saw more Indonesians utilizing health care services in their districts, due to the increased funding provided with the decentralizing. A conference paper released at the German Development Economics Conference in Frankfurt 2009 looked at 320 Indonesian districts and subsequently examined the impact of district budgets on public health spending, utilization and other patterns. The paper found the decentralizing of health to Indonesia’s districts suggested “local government health spending increased sharply… reflecting the transfer of responsibility and authority from the centre to the districts.” (Kruse, Pradhan, & Sparrow, 2009) The increase in local government spending as researched by Pradhan, Kruse and Sparrow saw the average utilization of public outpatient care in districts increase from 0.073 outpatient visits per person per month (vppm) in 2002 to 0.094 vppm in 2005. The steps taken by the Indonesian government in 2001 appear to reflect positively on that nation’s goals to improve their health services.

However, a further study looking at health system performance at a district level condemned the national government for not envisioning the Indonesian health system of the future while criticising the district government politicians for not looking at a health system beyond the next election. (Heywood & Choi, 2010) One pitfall of the decentralization was the government retaining the responsibility of the personnel system and human resource choices of districts. According to the research by Heywood and Choi this resulted in the central government being able to maintain and reinforce the old system resulting, in the innovation so much needed for improvement being silenced.

Aside from decentralizing control of health services to local districts an important step taken by the national government was establishing the NSSS. Although the NSSS was delayed 10-years and only just implemented in 2014 as law number 40/2004, which is similar to Social Security Law in the US. The NSSS was setup to cover five programs, “namely health insurance, occupational injuries, provident funds, pension and death benefits.” (Thabrany, 2014) Since the implementation of the NSSS one could only expect that Indonesia would be closer to meeting their MDGs. This may be true, but Indonesia is facing setbacks in achieving their MDGs of reducing mortality rates by 2015 due to a lack of health services for women during pregnancy as revealed in the Demographic Health Survey of Indonesia. According to the survey conducted by the Central Statistics Agency (BPS) 96 per cent of women received prenatal care in 2012, up from 93 per cent in 2007. Indonesia has made slow progress in improving their health care system and the health of their people but the country still faces many challenges similar to that of the land-locked country Laos.

Laos like Indonesia also set MDGs focusing on the health of their nation, the goals included included: improving maternal health, eradicating extreme hunger and poverty and combat HIV/AIDS, malaria and other diseases. From the onset we see that Laos’ Government is prepared to head in a direction similar to that of the Indonesian’s by setting similar goals to other countries apart of the MDG program.

Laos enacted a similar strategy to Indonesia in relation to their health policies. Laos started the decentralization of government services from the central government to the provincial level (the equivalent of Indonesia’s District Governments) in 1987 which allowed for the responsibilities of planning, financing and provision of health services to be transferred to the provinces. Though, unlike Indonesia the decentralization was unsuccessful and the government retook control of the provinces in 1992. Part of the reason why the decentralization was unsuccessful was due to the minimal investment from the government and lack of experienced staff and training.

When the recentralization took place the Ministry of Health set rules and regulations aimed at strengthening the recentralized health system. A study conducted by the World Health Organisation (WHO) in partnership with the Ministry of Health found during the period of recentralization utilization rates improved per 10,000 people. For example, between 1992 and 1996, 35 persons per 10, 000 utilized health services compared with previous years between 1987 and 1991 where the results were 1.5 persons per 10, 000. (Phommasack, et al., 2005) Further improvements were also seen with Laos’ ability to facilitate the establishment of more medical facilities. For example, in 1990 there were 893 private pharmacies in LPDR and by 1999 there were 2000. (Phommasack, et al., 2005)

Needless to say, it seems that both Indonesia and Laos have had health reforms led by their governments, with Indonesia finding success through decentralization and Laos finding a better health system with control under their central government. However an indicator that shows the ability for Indonesia and Laos to govern their people is their demographics shown through indicators such as the percentage of GDP spent on health care each fiscal year.

Recent results by the World Bank show that in 2011 Indonesia spent just 2.7 per cent of their GDP on health compared with Laos that actually spent 2.8 per cent of their GDP. Indonesia and Laos are two very different nations in terms of their demographics and finances, the population of Indonesia is 37 times more than that of Laos at 7 million and the GDP of Indonesia is 1.237 trillion compared with Laos’ 19.52 billion in 2012. (CIA World Factbook, 2011) With good judgement one may actually determine Laos is willing to commit more of their GDP to the health of their nation. This is reflected further with the annual percentage growth change. Between 2004 and 2012 Laos percentage of GDP change was 6.4% in 2005 and 8.4% in 2012, compared with Indonesia that rate that’s growth was 6.3% in 2004 and 6.5% at its strongest in 2011. (World Bank, 2012)

From the world development indicators discussed it’s revealed Laos has stronger growth in their economy, which may be why recentralization has proven more successful for managing a smaller population. On the other hand, if the health of each nation is analysed, Indonesia clearly has better success. For example, the life expectancy at birth in Indonesia is 71.9 years compared with 63.14 years in Laos and the infant mortality rate in Indonesia is 26.06 deaths per 1000 births compared with 56.13 in Laos. (CIA World Factbook, 2011) In essence the indicators reveal Indonesia’s health system, although it’s decentralized is better able to deal with the health and well-being of their nation, while Laos struggles with a poor infant mortality rate.

By and large the indicators show Indonesia’s choices in governance to ensure the health and prosperity of their people is far more successful than the LPDR. These reasons as discussed are largely due to the limited funds of Laos, in time it could be expected Laos’ ability to deliver healthcare will continue to improve, especially with their strong annual GDP growth.


Bibliography

Aspinall, E. (2011). Indonesia: Redistributing Power. In Politics in the Developing World (pp. 315 - 323). Oxford: Oxford University Press.

Australian Government. (2014, January). Laos Country Brief. Retrieved from Australian Government | Department of Foreign Affairs and Trade: http://www.dfat.gov.au/geo/laos/laos_brief.html

CIA World Factbook. (2011). Laos vs Indonesia. Retrieved from Index Mundi: http://www.indexmundi.com/factbook/compare/laos.indonesia

Djoko, S. (2003). Indonesia's Nation Building: From Diversity to Unity and from Revolution to Reformation (In Seeking Understanding with the Korea's Nation Building). Retrieved March 19, 2014, from Korean Social Studies Association: http://www.socialstudies.or.kr/neowiz/board/up_files/files_10/2003%C0%CE%B5%B5%B3%D7%BD%C3%BE%C6-%B9%DF%C7%A5%BF%F8%B0%ED-Suryo.pdf

EIU ViewsWire. (2005, May 23). Laos politics: Political outlook. Retrieved from The Economist Intelligence Unit: http://search.proquest.com.elibrary.jcu.edu.au/docview/336759229?accountid=16285

Heywood, P., & Choi, Y. (2010, March 5). Health system performance at the district level in Indonesia after decentralization. Retrieved March 19, 2014, from BMC International Health & Human Rights: http://www.biomedcentral.com/1472-698X/10/3

Kruse, I., Pradhan, M., & Sparrow, R. (2009). Health Spending and Decentralization in Indonesia. Retrieved March 19, 2014, from ECONSTOR: http://hdl.handle.net/10419/39952

Macmillan Publishers Ltd. (2007). Palgrave Macmillan Dictionary of Political Thought. Retrieved from CREDO: http://search.credoreference.com.elibrary.jcu.edu.au/content/entry/macpt/marxism_leninism/0

Phommasack, B., Oula, L., Blas, E., Oukeo, K., Keobounphanh, I., Misavadh, T., . . . Vongsamphanh, C. (2005, March). Decentralization and recentralization: Effects on the Health Systems in Lao PDR. 523 - 528. Retrieved from Department of Prevention and Hygiene, Ministry of Health, Vientiane: http://imsear.hellis.org/bitstream/123456789/30596/2/523.pdf?origin=publication_detail

Thabrany, H. (2014, January 2). Birth of Indonesia's 'Medicare': Fasten your seatbelts. Retrieved March 19, 2014, from The Jakarta Post: http://www.thejakartapost.com/news/2014/01/02/birth-indonesia-s-medicare-fasten-your-seatbelts.html

The Jakarta Post, Jakarta. (2005, August 18). Dutch Government Express Regrets over killing in RI. Retrieved March 19, 2014, from The Jakarta Post: http://www.thejakartapost.com/news/2005/08/18/dutch-govt-expresses-regrets-over-killings-ri.html

World Bank. (2012). GDP Growth (annual %). Retrieved from The World Bank: http://data.worldbank.org/indicator/NY.GDP.MKTP.KD.ZG/countries/LA-ID?display=graph

Friday, March 14, 2014

Out-Of-Pocket Expenses in Health Care

Can't Escape it - The OOP expenses from the research article. 
The purpose of the project was to analyse the OOP expenditure on health care as directly reported by Aus households group into older households (those aged greater than 65) and younger households (those aged less than 65).  

The project was designed by analysis the statutory data collected by the ABS.  
The setting of the project was determined by the sample of 9774 households across all states and territories. The main outcome was determined as finding the OOP expenditures on health care.  

The results determined from the project found older households estimated an expense of $3585 +- $686 (9.4 per cent) of total expenditure on all goods and services while younger households had expenses of $3377 +- $83. The cost of medicine was found to be affected reduced as a result of the copayments with the Pharmaceutical Benefits Scheme and the cost of private health insurance (PHI) was the most expensive item for the younger households.  

The results also found the OOP expenses was $28.7 +- billion compared with $21.2 billion as found by the Australian Institute of Health and Welfare (A government funded organisation). The institute's figure was based on data collection and did not include the premiums of PHI.  

Conclusions: OOP expenses account for almost a quarter (22 per cent) of the total health care costs in Australia.  

Mean yearly OOP expenditure was slightly higher for the older households compared with the younger households, despite the fact that the older households had significantly lower income and had greater access to health care cards, which were used to defray additional health care costs associated with age. 

Other Facts:  
  • Australia spent $121 billion on healthcare in the 2009 Fiscal year. Estimates found this amount was funded by 44% Federal, 26% state and local while the remaining 18% came from copayments and individuals.  
  • The study excluded people living in remote areas, residents of non-private dwellings, foreign diplomats and defence personnel. 
  • Estimates show that there were 8.40 +- 0.03 million households in Australia; of these 1.76 +- 0.02 million had a reference person aged 65 years, and are referred to as the older households. Older households accounted for just over one in five households in the study. The two groups of households, older and younger, varied significantly in terms of their living arrangements (household composition), income, access to health care cards and PHI. 
  • Most of the older households (86% +- 1.2%) consisted of couples only or lone persons, while most of the younger households (63% +- 0.5%) were couples with or without children. 
  • Study doesn't extend to the assessment of financial records and is based on estimated provided by the participants.  
  • The OOP determined in the study is more than the AIHW, but their study was based on the statutory data collections and did not include the cost of PHI premiums.  

Mind the gap: $6 GP visit proposal ignores the evidence -@Conversation. 

The study lists previously that compared the OOP expenses was referenced in the opening statement that referred to the finding of households pay for almost 25% of the nation’s health costs.  

The Australian centre for Health Research (AHCR) proposed a new AUD$6 co-payment for access to bulk-billed general practitioner services. This is because 80 per cent of GP visits are bulk-billed. 

The AHCR claims the co-payment would save the federal government budget $750 million a year. 

Originally GP visits were bulk-billed as during the Howard years there was a large decline in bulk billing, as GPs made up the lost income by on-charging their patients, this results in a political crists as consumers turned to government services.  

Evidence of unnecessary demand for GP services? Bettering the Evaluation and care of Health (BEACH) completed study from 1998 that found GP visits had increased due to the complexity of issues GPs could handle increasing and the rise of chronic illnesses (like Type 2 Diabetes).  

The RAND study - Purpose was to perform a Health Insurance Experiment (HIE) and compare with today's quality of health care and determine whether it's still relevant. The HIE was found completed in the 1970s to determine the impact cost sharing took on the national health care rebate.  

The study found today's health care has an increased demand on managed care, as has prescription drug use. The study found the cost sharing can be manipulated to reduce waste without damaging health of quality care.  

Cost sharing cuts the expenditures by reducing visits but has little effect on the cost of treatment once care is sought. it is widely believed, cost increases are driven by treatment expenses and new technologies, cost sharing can reduce the cost at the various points but may have little effect on the overall rate of cost growth. 

Six dollar co-payment to see a doctor: a GP’s view  
The GP says the question is, are co-payments likely to reduce GP visits? Yes. Are they likely to deter only “unnecessary” GP visits? No.  

The RAND study had poor outcomes for those with vision or high blood pressure, with the group being predicted as having a higher risk of dying.  

900,000 people in the United States: co-payment increases were followed by a reduction in GP visits but also by significant increases in hospitalisation. These effects were biggest in those with lower income, less education and with pre-existing illness. 

"Co-payments may have adverse health consequences and may increase total spending on health care.”  
The vast number of GP visits are for managed conditions like high blood pressure, immunisations, "check-ups", respiratory tract infections, depression, diabetes and back pain etc.  

The GP says costs are best managed by assisting patients in learning how to manage their own health conditions and by reducing the number of unnecessary prescriptions and repeat visits that could be managed by the patients once given the correct advice.

Thursday, March 6, 2014

What does Public Relations mean to me?

Public Relations (PR) is the practice that involves the managing and distribution of information from an individual or an organisation and the public. According to the Public Relations Institute of Australia (PRIA) PR is the, “deliberate, planned and sustained effort to establish and maintain mutual understanding between an organisation (or individual) and its (or their) publics." (Public Relations Institute of Australia, 2013). This definitions provided by the PRIA is the definition I’m familiar with.

I have come to this understanding after reading the Chapter 1 of Tymson’s Communication Theory and Public Relations Practice and Chia’s Public Relations in the Twenty-First Century.
Theory provided by Tymson explains effective public relations occurs after the practitioner understands three aspects; Understanding the communication process, understanding the receiver and applying then applying this knowledge to the development and planning of public relations campaigns. (Tymson)

According to Tymson, Shanon and Weaver’s Mathematical Theory of Communication reflects how the deliberate communication is practiced. The theory identified the steps within the communication process as; sender, encoding, message, channel, noise, decoding, receiver, and feedback, however further to this the communication draws on the common experience of the intended target of the message. (Cutlip, Center and Broom)

The planning is perhaps closely related to having an understanding of what’s valued in PR. Tymson lists 5 points on PR values which outline the importance of developing a relationship between an organisation and their public by listening and taking ideas on board as well as informing and giving ideas and promoting plans. The values defining PR work towards outlining the importance of planning and sustaining an effort to establish and maintain the mutual understanding between an organisation and it’s public.

This is my understanding of public relations, effective PR communication results in an individual or organisation gaining exposure by using ideas that are of interest to the public to achieve exposure to their target audience.

What is Public Relations and it's definition?

What is Public Relations?

Understanding the profession and having a knowledge of what it does and how it's practised is important to understanding its values, ethos and professional philosphy.

PR practitioners engage in all levels of an organisation and communicty as they develop new ways to work with communities and other publics and audiences and adapt their practice to changing societal needs and demands.

Today's PR is flued and complext (Murphy, 2000), but there is also considerable opportunity for public relations in this unpredictable environment.

Public relations developments worldwide are creating opportunities for growth, a leading Estonian public relations professor (2011: 50), indicates that 'the focus in society has changed and PR has the opportunitity of a lifetime to show its true professional character as a social actor and integrator.'

Understanding and defining PR needs increasing sophistication.

The US perspective given by Glen Broom (2009: 27) suggests that we can define and understand public relations by recognising what it is not:

Public relations is not marketing, as the 'goal of marketing is to attract and satistfy customers on a sustained basis in order to secure 'market share' and to achieve an organisation's economic objectives'. Wehmeier (2009: 277) proposes that as a 'communication management orientation increases, the marketing perspective seems to vanish or at least diminish,' support the growing prominence of public relations in organisations.

Public relations is not a publicity, although publicity is one of hte tasks of a professional practice, for example promoting an organisation's latest prduct in the media.

It is not advertising as advertisers 'control content, placement and timing by paying for media advertising time and space.' (Broom, Cutlip & Ceater 2009: 30)

In 2012 the PRSA announced the definition of public relations as a strategic communication process that builds mutually beneficial relationships between organisations and their public relations practice and has a limited perspective.

Dan Lattimore and others (2012: 4) defines public relations as:

"A leadership management funciton that helps achieve organisational objectives, defines philosophy, and facilitates organisational change. PR practitioners communicate with all relevant internal and external audiences to develop positive relationships and create consistency between organisational goals and societal expectations. PR practiterions develop, execute and evaluate organisational programs that promote the exchange of influence and understanding among an organisation's constituent parts and publics."

The Author of Publication Relations in the Twenty-First century defines PR by building on our understanding of the profession:

- Collaborates with diverse publics through dialogue and multi-way discussion, networking and relationship monitoring and management.
- Researches and evaluates its practice to understand how to engage majority and minority groups in organisations and society, and to explore mutual objectives, embrace new ideas and be prepared to take a step back when more negotiation is required.
- Is creative and innovative, yet flexible in its practice, as it constantly adapts to changing needs and changing circumstances.

Defining PR values:

- Emphasis on transparent, two-way communication where listening and taking ideas on board is as important as inofmring, giving your ideas and promoting your plans.
- Representing the interests and needs of your organisation and also working for what is best for society.
- Ethical and responsible practice where organisations go beyond serving the community to giving back to the community.
- Relation development between organisations and their publics.
- PR taking an active role in an organisation to counsel and ensure that the implications of decisions on public relations are voiced when decsions are being made.
(These values shape the practice because ethically managed communication underpins all aspects of PR - It is through this type of practice that the profession gains respect and dignity)

Public Service Broadcasting

Ethos of PSB (Public Service Broadcasting)

  • Broadcast should not be used just to entertain.
  • Broadcasting should bring to the home th best of human knowledge, endeavour and achievement.
  • A moral tone.
  • No gularity or spiteful comments.
  • Be an educator.

Five Principles according to Debrett, 2009.

* Universal Service
* Independence from government or vested interest groups to offer impartial news.
* Service the interest of minorities.
* To reflect national culsture and identity.
* Provision of quality programming.

PSB in the multi-meida platform era. 

Digital media technologies have brought with them ways of delivering the public service remit: multichannels for delivering diversity and innovation.

PSB needs to provide a free service accessible to all. The flexibility of on-demand television and news is reinvented form of university. (Digital Divide idea)

 

What is Communication

What is communication?

Communication is a process that supports business Supporting the process of communication is the key element of Public Relations.

Public Relations practitioners are professional communicators.

"Human communication is the action of people talking, listening, seeing, feeling and reacting to each other, their experiences, and their environment." (Communication Theory and Public Relations Practice)

Communication theory today recognises the importance of the audience, "that audiences bring their own expectations and prejudices to their reading, listening and viewing and that they never accept precisely what they are told."

In Public relations practice, the receiver is termed the "target audience" or "target public."

Principles of Communication:

Credibility - The receiver must have confidence in the sender.
Context - The sender must allow for participation and feedback.
Context - The sender must acknowledge and understand the receiver's frame of reference.
Content - Must be of meaning to the receiver.
Clarity - Message must be put in simple terms.
Continuity - Repetition helps the message penetrate.
Consistency - The message must be consistent.
Channels - The sender must use channels that the receiver uses and respects.
Complete - The message must contain all the important details.
Courtesy - Consider the receiver and what their reaction will be to your communication.

How is this knowledge applied to Communications practice?

The pasic public relations planning model is RACE - Research, Action, Communication and Evaluation.

Once these elements have been identified the objectives and outcomes we want to create and the right triggers to reach the intended audience can be planned for.

Tuesday, March 4, 2014

What is PR

What is Public Relations?

"The management function which seeks to establish and maintain, through deliberate planning, mutually beneficial relationships between an organisation and its various publics on whom its success or failure depends." (Cultip & Centre, 2007)

There's two types of PR Proactive and Reactive. Proactive is the better of the two. Re-active can be dangerous.

Edward Lous Bernays - Studied crowed psychology, Set up PR 'counsel' in New York (1912) - Wikipedia.

PR is about Building relationships... PR is about trust: achieved overtime through words and deeds. PR Practitioner's job: To become experts at managing the communication programme of an organisation. Consult management to consider consequences of the organisation's actions on its publics.

With hard-work and planning the negative consequences of a campaign can be minimised.

What PR is Not 

It suffers from a negative image. It s not a magic potion (REMEDY) for abad policies, products, or services.

Not a substitute for good/bad management. If the head isn't attached to the body, the head wont get anywhere.

PR is not a device for deceiving the public. 

PR is not what should be used should something negative come up within an organisation, PR is ongoing and works best when there are ongoing campaigns.

PR Campaigns are coordinated, purposeful, extended efforts designed to achieve a specific goal or set of interrelated goals, that will move the organisation toward longer range objectives. (Newsom, Turk & Kruckeberg, 2007)

Examples of campaigns; awareness campaigns (for organisations that need more public awareness), knowledge campaigns (more information about a particular subject as part of your campaign).

A systematic set of communication activities, each with a specified purpose, continued over a set period of time and dealing with objectives relating to a particular issue.

Campaigns are designed and developed to address an issue, solve a problem, or to correct or improve a situation. The problem might be as simple as creating awareness about a company or a company's mission.

Examples of Campaigns; No Plane, No Gain. 

"We're all trying to battle misperception," said Ed Bolen, president and CEO of the National Business Aviation Association, which represents corporate-jet owners. "The vast majority of the time, these jets are flying offices, where people can conduct business and have confidential discussions that could never occur on a commercial jetliner," Mr. Bolen said - Read more at the Wall Street Journal.

Not all campaigns are so central to the organisation as to change its positioning or alter its corporate culture.

Mergers are good PR campaigns... I.e. Hewlett Packard and Compaq in 2001 - Read more at HP.com.

Types of PR Campaigns 

  • Public Awareness - Cyclones, Sports complex in Townsville etc... 
  • Public Information Campaigns
  • Public Education Campaign - Emotional aspects of a situation etc... 
  • Reinforcement of Attitudes and behaviours - Those who are in agreement with your organisation's position - Clean-up Australia (above and below) 
  • Changing or attempting to change the attitudes - Those who do no agree.
  • Behaviour modification campaigns - New legislation -> Use booster seats... 
Theories that Inform Public Relations Campaigns - Theories are used to determine the consequence of a campaign. If X then Y... If we do this than this will happen... Models of communication.
  • Models of Comm Theory. 
  • Hierachy of Effects Theory. 
  • Situational Theory. 
  • Maslow's Hierachy of Needs Theory. 
  • Elaboration Liklihood Theory. 
  • Agenda-Setting Theory. 
  • Social Learning Theory. 
  • Source, Message, Channel, Receiver model. 
Need to be able to assess the needs, goals and capabilities of priority publics. 

Systematic campaign planning and production.

Continuous monitoring and evaluation to see what is working and where extra effort or changes need to be made; 

Consideration of the complimentary roles of mass media and interpersonal communication. 

Selection of the appropriate media for each priority public, with due consideration for each medium's ability t deliver the message. 

Five elements crucial to successful campaigns
  • The Educational Aspect - Always enlighten it's public. 
  • Engineering - Ensure that the means are there (or convenient) for publics to do what you want them to do. 
  • Enforcement -  Must be something beyond the incentive to underscore the significance of the campaign. Seatbelt campaigns - laws for non-compliance enacted.  
  • Entitlement (form of Re-inforcement) - Publics are convinced of the value of the appeals of the campaign and 'buy into' the message. 
  • Evaluation - Evaluate the effectiveness of the campaign with a statistical analysis. 
One of the most successful campaigns in Australia - (Slip, Slop, Slap) and Smokey the Bear in the USA.

New campaigns building on old campaigns... etc... counter-campaigns which work against someone else's campaigns... i.e. people who are vitamin D deficient. 

Tuesday, February 25, 2014

CU2021 - Public Relations Campaigns

The of CU2021 is to develop a theoretical and technical understanding of public relations and public relations campaigns.

To explore components of a campaign. To provide a critical analysis of different types of campaigns - elections, protests, corporate, etc (Why they succeed or how they fail?)

To examine and evaluate some of the critical planks of public relations.

Crisis management; issues management; media relations; PR writing.

To develop and execute a program of public relations using effective PR tools.

Public relations tools and activities

By using proven public relations (PR) tools and activities, you can promote positive attitudes and behaviours towards your business that will help convert interested consumers into customers. Read more at business.qld.gov.au.

Requirements in this subject: 

  • A media release - 15% 
  • A media alert - 3% 
  • 75 word or rationale on why you chose the particular angle you chose - 28 of March 2014. 
Assignment 2 - The Longest - Due 28 of May - Planning a full media campaign, strategies, goals, objectives together with the two tools based on the media campaign you are planning. 

Final Exam - 2 hours - 40% - Case study with some requirement to produce practical PR tools. Revision available in final lectures and tutorials. 

Tutorials - 10% - Do the readings, listen, read and keep up with the news. Tape part in class discussions. Contribute ideas and insights into the PR cases to be discussed. 

Course Campaigns - What are the components of a successful PR campaign? (Best job in the world - QLD Tourism, 2008 US Presidential campaign, Oprah, Elen, Yes we can - The 2008 US Presidential campaign)

How important is the relationship between an organisation and it's publics? (Marketing, Advertising, Communications) - Strategies - Apologise or deny responsibility... etc. 

How are these relationships fostered and maintained, particularly in times of crises? How would you address the aftermath of an environmental event... i.e. Townsville City Council, PR campaign on preparedness. 

Formative ResearchFormative research looks at the community in which an agency is situated, and helps agencies understand the interests, attributes and needs of different populations and persons in their community. Formative research is research that occurs before a program is designed and implemented, or while a program is being conducted. Formative research can help. 

Read chapters 1, 2, 3 and 5 of textbook. 

Monday, February 24, 2014

Secret America

Undercover journalists Mariana and Darren journey to some of the country's most haunted locations and examine America's obsession with the paranormal. Read more about Secret America here.

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